Professional Development

Professional Certificate (On Job Training)

  • Professional Certificate in Retail Management IOpen or Close

    Programme Objectives

    • Demonstrate an understanding of how retailers develop a retail mix to build a sustainable competitive advantage.
    • Explain how retailers use marketing communications to build a brand image and customer loyalty.
    • Understand the integration of merchandise management and supply chain strategies leading to excellent customer service.
    • Understand the financial implication of strategic retail decisions.
    • Demonstrate an understanding of decisions retailers make to satisfy customer needs in a rapidly changing and competitive environment

    Programme Duration

    6 - 12 Months

    Entry Requirements

    • Minimum 18 years old AND
    • Minimum SPM/O Level/UEC/STAM OR
    • Minimum SRP/PMR/PT3 with 2 years working experience

    Modules

    • Principles of Retailing
    • Retail Buying & Logistics
    • Retail Merchandising
    • Retail Marketing
    • Customer Service in Retailing
    • Consumer Behaviour

    Assessment

      For each module there are 3 areas of assessment:
    • OJT Log Book : 30%
    • Assignment : 30%
    • Examination : 40%

    Awarding of Certificate

    Certificate will be awarded to participants upon successful completion of the course
  • Professional Certificate in Retail Management IIOpen or Close

    Programme Objectives

    • Demonstrate an understanding of how retailers develop a retail mix to build a sustainable competitive advantage.
    • Explain how retailers use marketing communications to build a brand image and customer loyalty.
    • Understand the integration of merchandise management and supply chain strategies leading to excellent customer service.
    • Understand the financial implication of strategic retail decisions.
    • Demonstrate an understanding of decisions retailers make to satisfy customer needs in a rapidly changing and competitive environment

    Programme Duration

    6 - 12 Months

    Entry Requirements

    • Minimum 18 years old AND
    • Minimum SPM/O Level/UEC/STAM OR
    • Minimum SRP/PMR/PT3 with 2 years working experience

    Modules

    • Principles of Management
    • Event Management
    • Human Resources Management
    • Introduction to Organizational Behaviour
    • Principles of Communication
    • Financial Management

    Assessment

      For each module there are 3 areas of assessment:
    • OJT Log Book : 30%
    • Assignment : 30%
    • Examination : 40%

    Awarding of Certificate

    Certificate will be awarded to participants upon successful completion of the course
  • Professional Certificate In Hotel Management IOpen or Close

    Programme Objectives

    • Understand the overview of the hotel industry and the hotel organization structure.
    • Explain the various tasks and duties involved in rooms division, namely reservations, reception, cashiering and housekeeping.
    • Explain the duties and functions of various job positions in rooms division.
    • Describe the basic service methods in food and beverage establishments.
    • Implement menu planning and food service marketing.
    • Realize the importance of quality factors in managing food service operations.
    • Perform sourcing and selection to recruit the best candidates into the hotel organization.
    • Possess the ability to motivate employees effectively and culture of teamwork within employees.
    • Conduct training programmes for employees.

    Programme Duration

    6 - 12 Months

    Entry Requirements

    • Minimum 18 years old AND
    • Minimum SPM/O Level/UEC/STAM OR
    • Minimum SRP/PMR/PT3 with 2 years working experience

    Modules

    • Hotel Operations Management
    • Hospitality Leadership & Supervision
    • Rooms Division Management
    • Food & Beverage Management
    • Restaurant Marketing
    • Restaurant Cost Control

    Assessment

      For each module there are 3 areas of assessment:
    • OJT Log Book : 30%
    • Assignment : 30%
    • Examination : 40%

    Awarding of Certificate

    Certificate will be awarded to participants upon successful completion of the course
  • Professional Certificate In Hotel Management IIOpen or Close

    Programme Objectives

    • Understand the overview of the hotel industry and the hotel organization structure.
    • Explain the various tasks and duties involved in rooms division, namely reservations, reception, cashiering and housekeeping.
    • Explain the duties and functions of various job positions in rooms division.
    • Describe the basic service methods in food and beverage establishments.
    • Implement menu planning and food service marketing.
    • Realize the importance of quality factors in managing food service operations.
    • Perform sourcing and selection to recruit the best candidates into the hotel organization.
    • Possess the ability to motivate employees effectively and culture of teamwork within employees.
    • Conduct training programmes for employees.

    Programme Duration

    6 - 12 Months

    Entry Requirements

    • Minimum 18 years old AND
    • Minimum SPM/O Level/UEC/STAM OR
    • Minimum SRP/PMR/PT3 with 2 years working experience

    Modules

    • Hospitality Sales & Marketing
    • Event Management
    • Principles of Communication
    • Principles of Management
    • Human Resource Management
    • Financial Management

    Assessment

      For each module there are 3 areas of assessment:
    • OJT Log Book : 30%
    • Assignment : 30%
    • Examination : 40%

    Awarding of Certificate

    Certificate will be awarded to participants upon successful completion of the course
  • Professional Certificate In Plantation Management IOpen or Close

    Programme Objectives

    • Promote the advancement and facilitate the acquistion of that knowledge which constitute the professional qualification of the planter.
    • Develop competent professionals in plantation industry.
    • Impart knowledge and skills in production, processing, marketing and finance management in the plantation sector.
    • Upgrade the technical proficiency of professional working in the plantation industry.

    Programme Duration

    6 - 12 Months

    Entry Requirements

    • Minimum 18 years old AND
    • Minimum SPM/O Level/UEC/STAM OR
    • Minimum SRP/PMR/PT3 with 2 years working experience

    Modules

    • Integrated Pest and Disease Management
    • Soil Science
    • Plant Science
    • Land Survey
    • Palm Oil Mill Process and Downstreaming
    • Good Agriculture Practice and Environmental Science

    Assessment

      For each module there are 3 areas of assessment:
    • OJT Log Book : 30%
    • Assignment : 30%
    • Examination : 40%

    Awarding of Certificate

    Certificate will be awarded to participants upon successful completion of the course
  • Professional Certificate In Plantation Management IIOpen or Close

    Programme Objectives

    • Promote the advancement and facilitate the acquistion of that knowledge which constitute the professional qualification of the planter.
    • Develop competent professionals in plantation industry.
    • Impart knowledge and skills in production, processing, marketing and finance management in the plantation sector.
    • Upgrade the technical proficiency of professional working in the plantation industry.

    Programme Duration

    6 - 12 Months

    Entry Requirements

    • Minimum 18 years old AND
    • Minimum SPM/O Level/UEC/STAM OR
    • Minimum SRP/PMR/PT3 with 2 years working experience

    Modules

    • Occupational Safety, Health and Welfare in Plantation
    • Professional Ethics
    • Principles of Management
    • Human Resource Management
    • Financial Management
    • Estate Accounting

    Assessment

      For each module there are 3 areas of assessment:
    • OJT Log Book : 30%
    • Assignment : 30%
    • Examination : 40%

    Awarding of Certificate

    Certificate will be awarded to participants upon successful completion of the course