Professional Development
Professional Certificate (On Job Training)
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Professional Certificate in Retail Management IOpen or Close
Programme Objectives
- Demonstrate an understanding of how retailers develop a retail mix to build a sustainable competitive advantage.
- Explain how retailers use marketing communications to build a brand image and customer loyalty.
- Understand the integration of merchandise management and supply chain strategies leading to excellent customer service.
- Understand the financial implication of strategic retail decisions.
- Demonstrate an understanding of decisions retailers make to satisfy customer needs in a rapidly changing and competitive environment
Programme Duration
6 - 12 MonthsEntry Requirements
- Minimum 18 years old AND
- Minimum SPM/O Level/UEC/STAM OR
- Minimum SRP/PMR/PT3 with 2 years working experience
Modules
- Principles of Retailing
- Retail Buying & Logistics
- Retail Merchandising
- Retail Marketing
- Customer Service in Retailing
- Consumer Behaviour
Assessment
- For each module there are 3 areas of assessment:
- OJT Log Book : 30%
- Assignment : 30%
- Examination : 40%
Awarding of Certificate
Certificate will be awarded to participants upon successful completion of the course -
Professional Certificate in Retail Management IIOpen or Close
Programme Objectives
- Demonstrate an understanding of how retailers develop a retail mix to build a sustainable competitive advantage.
- Explain how retailers use marketing communications to build a brand image and customer loyalty.
- Understand the integration of merchandise management and supply chain strategies leading to excellent customer service.
- Understand the financial implication of strategic retail decisions.
- Demonstrate an understanding of decisions retailers make to satisfy customer needs in a rapidly changing and competitive environment
Programme Duration
6 - 12 MonthsEntry Requirements
- Minimum 18 years old AND
- Minimum SPM/O Level/UEC/STAM OR
- Minimum SRP/PMR/PT3 with 2 years working experience
Modules
- Principles of Management
- Event Management
- Human Resources Management
- Introduction to Organizational Behaviour
- Principles of Communication
- Financial Management
Assessment
- For each module there are 3 areas of assessment:
- OJT Log Book : 30%
- Assignment : 30%
- Examination : 40%
Awarding of Certificate
Certificate will be awarded to participants upon successful completion of the course -
Professional Certificate In Hotel Management IOpen or Close
Programme Objectives
- Understand the overview of the hotel industry and the hotel organization structure.
- Explain the various tasks and duties involved in rooms division, namely reservations, reception, cashiering and housekeeping.
- Explain the duties and functions of various job positions in rooms division.
- Describe the basic service methods in food and beverage establishments.
- Implement menu planning and food service marketing.
- Realize the importance of quality factors in managing food service operations.
- Perform sourcing and selection to recruit the best candidates into the hotel organization.
- Possess the ability to motivate employees effectively and culture of teamwork within employees.
- Conduct training programmes for employees.
Programme Duration
6 - 12 MonthsEntry Requirements
- Minimum 18 years old AND
- Minimum SPM/O Level/UEC/STAM OR
- Minimum SRP/PMR/PT3 with 2 years working experience
Modules
- Hotel Operations Management
- Hospitality Leadership & Supervision
- Rooms Division Management
- Food & Beverage Management
- Restaurant Marketing
- Restaurant Cost Control
Assessment
- For each module there are 3 areas of assessment:
- OJT Log Book : 30%
- Assignment : 30%
- Examination : 40%
Awarding of Certificate
Certificate will be awarded to participants upon successful completion of the course -
Professional Certificate In Hotel Management IIOpen or Close
Programme Objectives
- Understand the overview of the hotel industry and the hotel organization structure.
- Explain the various tasks and duties involved in rooms division, namely reservations, reception, cashiering and housekeeping.
- Explain the duties and functions of various job positions in rooms division.
- Describe the basic service methods in food and beverage establishments.
- Implement menu planning and food service marketing.
- Realize the importance of quality factors in managing food service operations.
- Perform sourcing and selection to recruit the best candidates into the hotel organization.
- Possess the ability to motivate employees effectively and culture of teamwork within employees.
- Conduct training programmes for employees.
Programme Duration
6 - 12 MonthsEntry Requirements
- Minimum 18 years old AND
- Minimum SPM/O Level/UEC/STAM OR
- Minimum SRP/PMR/PT3 with 2 years working experience
Modules
- Hospitality Sales & Marketing
- Event Management
- Principles of Communication
- Principles of Management
- Human Resource Management
- Financial Management
Assessment
- For each module there are 3 areas of assessment:
- OJT Log Book : 30%
- Assignment : 30%
- Examination : 40%
Awarding of Certificate
Certificate will be awarded to participants upon successful completion of the course -
Professional Certificate In Plantation Management IOpen or Close
Programme Objectives
- Promote the advancement and facilitate the acquistion of that knowledge which constitute the professional qualification of the planter.
- Develop competent professionals in plantation industry.
- Impart knowledge and skills in production, processing, marketing and finance management in the plantation sector.
- Upgrade the technical proficiency of professional working in the plantation industry.
Programme Duration
6 - 12 MonthsEntry Requirements
- Minimum 18 years old AND
- Minimum SPM/O Level/UEC/STAM OR
- Minimum SRP/PMR/PT3 with 2 years working experience
Modules
- Integrated Pest and Disease Management
- Soil Science
- Plant Science
- Land Survey
- Palm Oil Mill Process and Downstreaming
- Good Agriculture Practice and Environmental Science
Assessment
- For each module there are 3 areas of assessment:
- OJT Log Book : 30%
- Assignment : 30%
- Examination : 40%
Awarding of Certificate
Certificate will be awarded to participants upon successful completion of the course -
Professional Certificate In Plantation Management IIOpen or Close
Programme Objectives
- Promote the advancement and facilitate the acquistion of that knowledge which constitute the professional qualification of the planter.
- Develop competent professionals in plantation industry.
- Impart knowledge and skills in production, processing, marketing and finance management in the plantation sector.
- Upgrade the technical proficiency of professional working in the plantation industry.
Programme Duration
6 - 12 MonthsEntry Requirements
- Minimum 18 years old AND
- Minimum SPM/O Level/UEC/STAM OR
- Minimum SRP/PMR/PT3 with 2 years working experience
Modules
- Occupational Safety, Health and Welfare in Plantation
- Professional Ethics
- Principles of Management
- Human Resource Management
- Financial Management
- Estate Accounting
Assessment
- For each module there are 3 areas of assessment:
- OJT Log Book : 30%
- Assignment : 30%
- Examination : 40%
Awarding of Certificate
Certificate will be awarded to participants upon successful completion of the course